5. Quality commitment 1. Test fixture Engineering 2. Test fixture Manufacturing 3. Services 4. Research and Development 6. Facility 5. Quality commitment. At ReMaTek, Total Quality is continuous improvement of the quality of the product and the service to the customer. Both human and material resources are used to position the company on the road to Excellence so we can meet and surpass customer's expectation. Total Quality means : Quality policy Constant training Partnership with our customer and our supplier Quality control at every step of manufacturing Problem solving techniques Constant research of improvement in the product and the processes In July 1998, ReMaTek's management launched a new Quality system in order to obtained ISO 9002 certification. Every manufacturing step is fully documented and keep up to date by a system of document control with controlled copies. Every employee is also trained and keep up to date at all time so they can use the documentation properly. Quality is a team effort. Every employee has a contribution in reaching the Total quality goal and the mean to get to it.